Free shipping over €50 · Free 30-day returns

Customer service

Shipping & returns

Everything you need to know about the shipping, tracking and return of your orders.

Last updated: September 10, 2026

Shipping

Free shipping on orders over €50 to metropolitan France. Below €50, delivery costs are calculated and shown at checkout. Orders are prepared within 24 to 48 working hours and delivered, on average, within 2 to 4 working days.

Order tracking

As soon as your order is dispatched, you will receive a confirmation email with a tracking number. You can track your parcel at any time from your My account area.

Returns & exchanges

Free returns within 30 days of receipt. Items must be unworn, unwashed and have their original tags attached. A prepaid return label is provided.

Refund

Once your return has been received and checked, the refund is issued within a maximum of 14 days to the payment method used for the order.